Welcome



Welcome to our class, CR434, second semester 2017. Here you'll learn skills that will give you an extra edge in IT and help you become a competent help desk technician.


Keep an eye on this blog and do the tasks in the tasks page. Do the answers to any questions, or written code in your own blog.


So your first task is to create a blog in Blogger. When you have done this remember your blog address so it can be pasted into our wiki in Moodle.

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Tasks

Do all the tasks outlined below. 1) Create a blog. Put the URL link for the blog in our class wiki in Moodle. 2) Add a post with a 100 word description about you. A picture too that represents you is required. 3) Create a post called "Journal of my  Service Related Experiences". Your first entry should relate to greetings which we will talk about in class. You should have a weekly entry in this page on topics given to you. 4) Start a MS Word based small project called "Three common PC problems." Describe the problems and suggest what might be causing the problem and some solutions. A screen shot or picture associated with each problem is required. About two pages long. Due 26 July. When you are satisfied with your project, put the document into the appropriate drop-box in Moodle. 5) Check out the case study about Lyle and his ISP. Answer this assignment in the form of a report.  Lay out your answer in three sections: a)       What would you do first? b)  
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